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Please call 1-800-979-1320 to speak with one of our customer service specialists for more information and help with placing your order.

Frequently Asked Questions About Verizon Wireless Phones and Services
 

How do I sign up for Verizon Wireless?
Just call AllAmericanDirect.com at 1-800-979-1320 to place your order.

If I switch to Verizon Wireless from another provider, will I be able to keep my phone number?
Yes, due the the government mandated Local Number Portability, you can port your eligible phone number from your current wireless or landline service provider. You'll want to make sure you keep your service active until the number has been fully ported. Cancelling your service prior to porting will cause you to lose your number.

What happens to my service if I move to another area of the country?
Since Verizon Wireless covers nearly 90 percent of the population, you should not have any issues with your coverage. Likewise, if you signed up for a Nationwide calling plan, you should not need to change plans when you move. Regardless, you'll want to make sure to contact Verizon or fill out the back of your remittance slip to update your billing address.

The phone I ordered qualified for a mail-in rebate. How do I check my rebate status?
Please visit www.verizonwireless.com/rebates to check your rebate status.

What is a Nationwide plan and what are the benefits?
Nationwide plans include access to Mobile Web 2.0 in the base monthly access charge, and bill for data sent and received according to the volume of data transmitted rather than the time it takes to transmit that data.
Benefits of having a Nationwide plan include:
Generous allotments of anytime minutes.
Unlimited IN Calling.
Unlimited Nights & Weekends Plus Mobile Web 2.0

Also, you'll have access to services such as Get It Now, Mobile Web 2.0, and Picture & Video Messaging while traveling in more places.

What is text messaging?
A text message is simply any combination of words and numbers sent from one device to a cell phone. For example, a text message can be a stock quote or news feed that you set up to receive to your phone, or a message sent to you from a person originating from an email address, another mobile phone, a PC with messaging software, or Internet-base text service (i.e. Vcast).

How do I get text messaging on my phone?
Text messaging is already included on your phone with a new activation on a pay as you go basis. However, text messaging plans are available; just ask your customer service agent when you place your order.

Can I check my account balances using my Verizon Wireless cell phone?
Yes, you can check a number of balances using the # codes below.

#BAL (# 225)+SEND - to check balance due
#MIN (# 646)+SEND - to check the estimated number of minutes used since your last statement date
#PMT (# 768)+SEND - to check total amount due and will tell you date and amount of last payment
#DATA (# 3282)+SEND  - to check the number of text and picture messages, and other data usage information.

What is Bluetooth® technology?
Bluetooth technology enables you to communicate wirelessly between your personal computing and communications devices. It can be used to transfer both voice and data information.

 

 

 


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